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Do consumers REALLY trust travel companies when they face such confusing...

Ask anyone, someone on the street, on Facebook, in private, if they trust suppliers and sellers in travel. In general, I believe that you will find that online and offline that there is little trust in...

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Why you should be scared about web privacy

Over the past two weeks there have been another series of high profile headlines around internet privacy. To some this is a generational issue – old foggies (Boomers and even Gen-Xers), like yours...

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Does Like equal Trust on the social media-fuelled web?

I was recently enjoying a drink with a long-time friend. We were joking about the respective number of followers on Twitter that he has over what I have. Not that I am in the business of being popular...

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How serious will governments be about web privacy?

In a somewhat belated effort the Barack Obama administration is finally getting serious about privacy – and the recent behavior of Facebook and Google seems to have prodded the US into action. Almost...

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Do travelers realise what personal data mobile apps can take?

I get nervous about privacy and its abuse. Particularly following reports exposing of the activities of companies such as Google and Rapleaf. Now what is interesting is that if you think that cookies...

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EyeHotel – a reality TV concept to explain Privacy-as-a-Currency in travel

NB: This is a guest article by Jonathan MacDonald, co-founder of This Fluid World. Across all industries – especially travel – the volume and context of data generated by users is apparently the key to...

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Is a social networking bill of rights needed for travelers? [INFOGRAPHIC]

There are reports that some employers are asking job applicants for their social networking passwords or to friend the head of human resources so the company can take a closer look at the applicants’...

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American Airlines sues blogging ex-employee and alleged moles

This isn’t exactly of CIA-KGB proportions, but American Airlines has sued an ex-employee who publishes The Sky Steward blog and unidentified current airline employees who allegedly are conspiring with...

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Does Siri kiss and tell?

You are on a business trip and you speak into your iPhone, using its Siri voice search or dictation functionality, to send a message to your lover or to search for a clandestine place to meet. Or...

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Super-creepy! Privacy in the age of Big Data and personalization in travel

Earlier this year, I sat on a panel which had the title “Don’t be a supercreep!”, covering privacy issues in the era of big data. During the panel at the EyeforTravel conference, the mention of some of...

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Facebook remains walled off from web-wide privacy controls

UPDATE: Facbeook has responded with some clarifications to their privacy controls: “We require our partners to honor opt-outs that they receive when placing bids through Facebook Exchange, so people...

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Invasion of the privacy snatchers: How social media monitoring impacts...

Privacy is a hot-button issue these days – consumers are increasingly uncomfortable with the level of access the world has to their information, and those accessing said information are eager to keep...

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IATA’s NDC faces privacy concerns in Europe

IATA’s proposed New Distribution Capability (NDC) continues to draw attention throughout the industry. Some stakeholders in Europe are now focusing on whether the proposal to change airline...

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Think Google Plus is a social network? More like The Matrix

SOCIAL: Derided for its lack of significant traction (at least in terms of a major dent to Facebook’s dominant position), Google Plus still has the potential to be a significant force on the web – but...

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